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Weekly client update

Owners call when they hear nothing. Update client turns what your crew already logged this week into a short e-mail a homeowner understands, and you send it after a read.

  1. Open the job.

    On the job overview, find the Job agents card and tap Update client.

  2. Read the draft.

    It covers the last 7 days: daily log work, photos you shared with the client and change orders the client signed. It closes with what is planned for the next 7 days, from schedule tasks you already share in the portal.

  3. Edit and send.

    The draft opens in the e-mail composer to the client, with this week's client photos attached. Change anything you want. Nothing is sent until you press Send.

What goes in, and what does not

Only facts from the job: no dollar amounts besides signed change orders, no internal notes, no invented dates. Money goes to the client on the invoice, not in the update.

It is written in the client's language (English, Spanish or Portuguese), whatever language you use the app in. You sign it.

When there is nothing to say

With no logged work, no client photos and no signed change order this week, it tells you there is nothing to share instead of writing filler.

Questions

Does it cost extra?

No. It is part of every plan and uses the plan's monthly AI allowance.

Does my team get a summary too?

Yes. Weekly summary on the same card writes the internal version, with money only for people allowed to see it.

Will the next days show if I do not share the schedule?

No. Only schedule tasks marked to show in the client portal go in, so nothing private leaks.

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Questions? Write to hello@groundflag.com