SMS Terms and Conditions

Effective date: October 1, 2026. Last updated: October 1, 2026.

1. The messaging program

Design Master Solutions LLC ("we", "us") makes Groundflag, the construction management platform for contractors. Design Master Solutions LLC is the sender of every message: we text homeowners and clients who opted in with us about the jobs they have with contractors that run their work on Groundflag. Every message starts with "Design Master Solutions:" and names the contractor your job is with, for example: "Design Master Solutions: Harbor Remodeling - Invoice INV-00518 is available for payment in your portal. Reply STOP to opt out."

2. What we send

Transactional and account notifications only. There is no marketing or promotional content in this program. Messages cover:

• Job updates and schedule changes
• Appointment and site visit reminders
• Estimate sent, estimate follow-up and contract signing reminders
• Invoice sent, payment reminders and payment confirmations
• A review request after your job is complete

3. How you opt in

Consent is given by you, to Design Master Solutions LLC, never by the contractor on your behalf. In your client portal, on the Profile page, you enter your mobile number and tick a checkbox, unchecked by default and separate from any other agreement, that reads:

I agree to receive transactional SMS text messages from Design Master Solutions LLC, the company behind the Groundflag app, about my projects with [contractor name], such as appointment reminders and quote, order and payment updates. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase and we never share your mobile information with third parties. See our Privacy Policy and SMS Terms.

Consent is not a condition of any purchase, and you can use every feature of the portal without it.

4. Message frequency

Message frequency varies and depends on the activity on your own job, typically a handful of messages over the life of a job.

5. Costs

Message and data rates may apply. We do not charge you for these messages; your mobile carrier may, according to your plan.

6. How to opt out (STOP)

Reply STOP to any message at any time. You will receive one final message confirming that you have been unsubscribed from Design Master Solutions messages, and no further messages will be sent to that number unless you opt in again. You can also untick the consent box in your client portal, or email hello@groundflag.com.

7. How to get help (HELP)

Reply HELP to any message for support information, or contact us directly:
Email: hello@groundflag.com
Phone: +1 (617) 480-6060
Design Master Solutions LLC, Yarmouth, MA 02664, United States

8. Carriers

Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your wireless service provider and is not guaranteed by Design Master Solutions LLC.

9. Supported carriers

The program is available on major US carriers, including AT&T, Verizon Wireless, T-Mobile, US Cellular and their affiliates.

10. Privacy

Your mobile number and your consent are stored on your client record and used only to send you the messages described above. Mobile information and SMS opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes, and are never shared with any third party for any other purpose. Your number reaches only the messaging carrier and our messaging provider, acting as our subprocessor to deliver the messages you asked for.

See our Privacy Policy and our general Terms and Conditions.